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PRIVACY POLICY
Please read this Privacy Policy to understand how Light Brothers will treat your personal information. This Privacy Policy is effective on November 1st, 2007. From time to time, Light Brothers may update this Privacy Policy by posting revised versions on this page http://www.lightbrothers.net/privacy.cfm. of the Site. You may wish to check back periodically for updates.
Addresses
This is the website of Light Brothers
http://www.lightbrothers.net/privacy.cfm
Our postal address is:
Light Brothers
340 W. Roosevelt Road
Lombard, IL 60148
We can be reached via email: support@lightbrothers.net
We can be reached via telephone at: 1-630-953-0900
Visitor Identification:
For each visitor to our website, our web server automatically recognizes the consumer's domain name. We use cookies to store visitors preferences, record session information (such as items that consumers add to their shopping basket), record cart activity at the site in order to provide better service when visitors return to the site, and to customize (when appropriate) web page content based on visitor's browser type or other information that the visitor sends.
This information is used for internal review and is then discarded. It is not shared with other organizations for commercial purposes. Additional information given directly by the visitor (e-mail address, name, mailing address) is discussed below.
Security:
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. You can feel safe ordering online with Light Brothers. Any page on our site that handles sensitive information, such as your credit card number, is securely encrypted using the Secure Sockets Layer (SSL) protocol.
How do we use the information we collect?
Light Brothers collects names, addresses, phone numbers, e-mail addresses and credit card information needed to complete your transaction (“contact information”) on the site and administering our warranty program.
The following are policies we have established for the collection and use of e-mail and postal addresses. Light Brothers is aware of consumer's concern over unauthorized use of their e-mail address (spamming) and will do everything possible to protect the privacy of our visitors without hindering the services we provide to them.
- When we collect an email or postal address of an individual placing an online order we add them to our list to send future promotional emails, unless they opt-out when asked for permission to contact them again.
- When we collect an email or postal address of an individual filling out a form to contact us, we will ask them to opt-in to receive promotional information from us in the future. An individual will not be required to opt-in in order to have their question answered by us.
- If a visitor signs up to receive promotional emails from us we consider this opt-in permission. We will use your contact information so that we can provide you with announcements and other information related to your purchase or that we think may otherwise be of interest to you.
- Every promotional email we send will contain an option for the recipient to opt-out, and not receive any future promotional emails
- We will not rent or exchange our email and postal addresses.
- No opt-in (or opt-out) permission will be assumed to be required for sending emails to answer questions that have been emailed to us, to communicate order status (or other pertinent order information), or fulfill request that have been made to us via an email.
Disclosure Required by Law
We may disclose contact information when required by law or when we believe in good faith that such action is necessary in order to comply with legal process or meet some other legal obligation of Light Brothers. We may also disclose contact information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a party who may be violating an agreement with Light Brothers or may be causing injury to or interference with Light Brothers rights or property, on the Site, or anyone else that could be harmed by such activities.
Changes in Policies:
From time to time we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used you should check back at our website periodically.
Concerns:
If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number, the Direct Marketing Association's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, local consumer protection offices, or the Federal Trade Commission by phone at 202-FTC-HELP.
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